PRODUCT SUPPORT

Email Pagonya LLC

Send the TokenX version, Codex version, operating system, and the smallest reproducible description. Remove prompts, credentials, proprietary source, and personal data before sending diagnostics.

Email TokenX support
SENSITIVE REPORTS

Security report

Do not file credentials or private prompts in a public issue. Email a concise impact description and reproduction steps with the subject "TokenX security."

Send a private security report

First checks

Three common fixes.

01

Start a new Codex session

Plugin updates and hook registrations are loaded at session start. Close the current thread after an update and test in a new one.

02

Review hook trust

Use /hooks to inspect the TokenX commands. Routing does not activate until the installed hooks are trusted.

03

Run the doctor command

Use the TokenX route-agents skill to run diagnostics. Share only bounded error codes and remove local paths before contacting support.